Car Detailing FAQs
Got questions about our car detailing services? Check out our FAQs for answers on mobile detailing, pricing, booking, and more. If you need further assistance, feel free to contact us!
Can you remove scratches and swirl marks?
Yes! Our Paint Enhancement includes a one-step paint enhancement that significantly reduces light scratches and swirl marks, restoring your vehicle’s shine and clarity. This process includes thorough washing, decontamination, and clay bar treatment to prepare your paint for polishing.
For deeper scratches, heavier swirl marks, or more extensive paint defects, we offer a separate Paint Correction service. This multi-step process involves more intensive polishing to fully restore and refine your paintwork.
How long does a detail take?
Time may vary based on the size and condition of your vehicle. We will give you a more accurate time estimate when you book your appointment.
Do I need to make an appointment, or can I walk in?
We recommend making an appointment to ensure we have the time and resources available for your vehicle. We do NOT accept walk-ins. Appointments guarantee your service on your preferred date and time.
Is your detailing safe for my car?
Absolutely! We use high-quality, vehicle-safe products and techniques to ensure your car is well-protected throughout the process. We are trained to handle all surfaces carefully to avoid any damage, and we prioritize using eco-friendly products that are safe for both your vehicle and the environment.
What types of products do you use for detailing?
We use premium products from trusted brands, such as Detail Ease & Shield, which are known for their performance and reliability. These products include pH-neutral shampoos, clay bars, tire cleaners, and upholstery cleaners. Rest assured, all of our products are safe for your vehicle.
Can you clean my engine bay?
Yes, we offer engine bay cleaning as part of our detailing services. We use safe, non-corrosive cleaners to remove dirt, grease, and grime from the engine bay, leaving it looking refreshed without damaging sensitive components.
How should I prepare my vehicle for detailing?
To help us deliver the best service, please remove any personal items from your vehicle. This includes items such as clothing, electronics, and valuables. If there are any areas you’d like special attention on (e.g., stubborn stains, scratches), feel free to mention them when you arrive, and we’ll focus on those areas during your service.
Do you offer mobile detailing?
All Buff Detailing services are performed at your location for maximum convenience — whether at home, work, or anywhere with a safe, accessible space. To carry out the work effectively, we require access to an outdoor water tap and a standard power outlet. Please ensure these are available when booking, or contact us to discuss alternative arrangements.
What if I’m not satisfied with the service?
We take pride in our work and strive for complete customer satisfaction. If you are not happy with the service, please let us know as soon as possible. We will work with you to address any concerns and ensure that you’re satisfied with the results.
Can you remove pet hair from my car?
Yes, we use specialized tools to lift and remove pet hair from seats, carpets, and upholstery for a clean, hair-free finish.
How often should I get my car detailed?
We recommend detailing your vehicle at least once every 3-6 months to maintain its appearance and protect the paintwork. If you drive frequently in harsh conditions or want to keep your car looking like new, you may want to detail it more often.